Why your Facebook ads aren't working

Updated
August 27, 2025

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People do not buy from a Facebook ad. Now, you might be wondering why a marketing agency that specializes in Facebook ads would choose to start a video like that, but I promise it's all gonna make sense to you. Because the way my marketing agency has been able to generate millions of dollars in sales through Facebook ads isn't because we're using those Facebook ads to sell customers, but because we're using those Facebook ads to answer a market need. Let's dive into how that works.

At any given time in your local area, there are thousands upon thousands of homeowners who are currently in the market for an HVAC system replacement. These people with old HVAC systems have both the need for a new one and they have the money to buy, but they haven't yet. A big reason that a lot of homeowners procrastinate on this is because it's a big purchase, but it doesn't necessarily improve the quality of your life. It just kinda maintains what was already there.

They wanna hold on to their money. They wanna get the maximum amount of value out of their old system. And, hey, who wants to invite somebody out to their home to sell them on something? So your Facebook ad doesn't have to take somebody who wasn't interested and then pull them over to the other side to where they now are interested.

Instead, you can talk to those people who are already in the market and address their fears. And here's how you do this. You wanna call out to homeowners who are ready. So your headline should say something like, we're looking for homeowners who need a new HVAC system now or you wanna use a headline that says something like, for homeowners who are ready, here's the special offer. Then you wanna answer that fear. So if that fear is, I don't wanna drop a bunch of money on a new system when it's not gonna improve my quality of life, then you answer it by saying, hey, you can get a new system now and make payments over time. Then in the rest of the ad, you answer other questions that the homeowner might have.

They might wonder if you're a legit company. They might wonder how many reviews you have. They might wonder what kind of warranties you have and things like that. So in the rest of the ad, you can have bullet points that answer those questions and help the customer feel good about moving forward with you and maybe your company has something really unique to offer. Maybe you have a satisfaction based money back guarantee on your new HVAC system installations. Maybe you have extra long warranties and there's a reason and a conviction behind that. Maybe you have a sales process that feels easy to the customer, doesn't feel high pressure, and feels more like you're informing and serving them.

And whatever your special unique benefit is that your HVAC company has, there's probably a segment of homeowners in your market that are looking for you. So to run Facebook ads that generate millions of dollars in revenue for your company, you need to talk to the right homeowner, answer the fears they have, and then check the boxes that are already in their mind of things that they're gonna be looking for. My name is Peter. I'm the owner here at Service Allies, and we run Facebook ads for HVAC contractors and other types of home improvement businesses.

I hope you learned something from this video and if you did, comment, like, subscribe, and we'll see you in the next one.

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Frequently Asked Questions

What makes Service Allies different from other HVAC Facebook ads companies?

What makes us different from other Facebook ads companies is the pains we take to make the leads good quality. This includes the way ads are written, images that are used, the video ads we create, qualifying questions we ask in the lead form, and getting feedback from you to know which campaigns are getting the best quality leads.

How will we get notified when new leads come in?

You can get notified by text, email, app notification, or any combination of the three.

Is there a contract?

There’s no long term commitment with Service Allies. It’s a month to month agreement!

How do people see the ads?

Local homeowners see the ads depending on where we tell Facebook to target. We can use zip codes, or multiple targeting radiuses, to show ads in the areas you want. Homeowners who are on Facebook or Instagram in those areas see your sponsored ad as they scroll.

How many leads can we generate?

It depends on 1) how low we can get your cost per lead and 2) your monthly ad spend budget. Lead costs typically fall between $25 and $75 per lead. If you spend $5000 per month on ads, that would mean between 200 and 66 leads. The more populated your service area is, the higher the scaling potential.

How much do you charge?

You will have two separate costs. The first cost is ad spend, which Facebook will bill you directly for. I typically recommend a monthly budget of $1000 - $2000 to start. Since the average lead cost is $50 in ad spend per lead, this should get you roughly between 20-40 leads monthly. If you need more or less, we can adjust advertising spend as you need. The second cost is our agency fees, which are only available on a live demo call.

How good are the leads?

Normally, between 20% and 40% can normally be booked for sales appointments. This requires that you follow up with the leads consistently, and have a good process for getting them scheduled.

How long does it take to start working?

When a new client signs up, we start with an onboarding call, and launch 7 days later. Over the past 5 years I’ve run this lead generation program, I’ve never seen it take longer than 2-3 days after launch to start getting leads.

How many people are you working with in my market?

We only serve one contractor in a local market. Even if you are part of a large metro area, we’ll single out an exclusive zone just for you. We still have a relatively small client base at the time of writing, so there is a good chance your market is still available. However, the sooner you reach out the better.

How many contractors are going to get the leads?

Just you. Facebook ads will be shown under your business name, and all the generated leads will be exclusively yours.

What if I'm not on Facebook or don't have a business page?

No problem. It's fairly simple to set up a Facebook business page, so we can do this for you at no extra charge. Also, don't worry if your current Facebook page doesn't have many likes. It doesn't seem to affect the volume or quality of leads at all.

How do you get the leads?

We get leads by running ads on Facebook. Ads are like Facebook posts, except you pay Facebook to show your ad to a specific local area and demographic. If you currently don’t use Facebook, or don’t have a Facebook page, that is no problem. We’ll set up a page on your behalf to run ads from.